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To report public health issues.
Call the Customer Call Center at:

(888) 700-9995

Telephone agents are available on Monday - Friday, 8:00AM - 5:00PM
Or visit our Environmental Health Online Complaint System and Foodborne Illness Complaint page
How to Find Us
County of Los Angeles
Department of Public Health
Environmental Health
5050 Commerce Drive
Baldwin Park, CA 91706
(888) 700-9995

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  1. How often are restaurants and markets inspected?
    A facility can be inspected from 1 to 4 times a year. The frequency is based on the public health risk associated with the food products served, the methods of food preparation, and the operational history of the food facility.

  2. How can I obtain a copy of the Retail Food Inspection Marking Guide?
    The Retail Food Inspection Marking Guide, links to agencies involved in various aspects of food safety, as well as a summary of changes of the new California Retail Food Code, can be obtained by visiting our website at

  3. How can I obtain a copy of California Retail Food Code (Cal Code)?
    A copy of the California Retail Food Code can be downloaded here: California Retail Food Code(Cal-Code)pdf icon image .

  4. Where does it say that inspectors have the authority to inspect?
    Authority is granted under California Retail Food Code, Article 2 Enforcement Section 114390.

  5. Where do I report that I got sick from restaurant food?
    You may report a suspected food borne illness to the County of Los Angeles Morbidity Unit of Acute Communicable Disease Control at (888) 397-3993.

  6. What options are available if permit holders are unhappy with their grades / scores?
    • An owner initiated inspection, which provides for a new routine inspection and the opportunity for a facility to improve their grades, may be requested once in a twelve month period
    • Permit holders may request that their inspection reports be reviewed by a supervisor at the local Environmental Health office
    • The office of the Ombudsman is available to assist in resolving disputes involving issuance of grades / scores or with inspection process concerns. The office of the Ombudsman may be contacted at (626) 430-5141
Pay for your Public Health
Permit or License
To pay for your Public Health Permit and/or License using your Credit Card (Visa, MasterCard, American Express, or Discover), Debit Card, or Electronic Check (ECheck), please visit our Payment Portal .

A convenience fee per transaction will apply. The convenience fees for Credit Card, Debit Card, and Electronic Check are 2.25% of payment, $1.49, and $0.95 respectively. Please have your Account ID and your Facility ID numbers from your billing statement ready. Payment will only be accepted online for the total amount owed on an account. Terms and Conditions apply. For more information about Permit and License Billing, please visit our Payment information page .
Areas of Interest
Popular Links
arrow 2015-2016 License/Permit Fees pdf icon

arrow Beware: Health Inspector Imposters pdf icon

arrow Body Art

arrow Booklets/Guides:

arrow Certified Food Handler & Manager:

arrow Community Events

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arrow Facility Ratings

arrow Facility Closures last three months

arrow Food Recalls 

arrow All Recalls on 2016:

arrow Guidelines for Safe Food Donation pdf icon

arrow Inspect Your Home Kitchen

arrow Mobile Food Facility Route Sheet pdf icon

arrow Motion Picture Catering Operation Permit

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arrow Plan Check:

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arrow Swimming Pool Closure List

arrow What to Expect as a Food Operator pdf icon
Director of Environmental Health
Terri S. Williams
Public Health has made reasonable efforts to provide accurate translation. However, no computerized translation is perfect and is not intended to replace traditional translation methods. If questions arise concerning the accuracy of the information, please refer to the English edition of the website, which is the official version.
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