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Division of HIV and STD Programs
 

   

Community and Provider Information and Resources

Contact Information
Division of HIV and STD Programs
600 S. Commonwealth Ave., 10th Floor
Los Angeles, CA 90005
Phone:(213) 351-8000
Fax: (213) 738-0825
Email: DHSP@ph.lacounty.gov
Office Hours: 8 a.m.-5 p.m. M-F
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Grievance

Do you have a concern about DHSP services you received? Please notify us!

  • Why should I contact DHSP?  It is important to let us know if you have concerns about the quality of services you received from your service provider, particularly those that you have not been able to resolve on your own.

  • Will I be denied services for reporting a problem?  No!  All information provided will be kept confidential. 

  • Can I report anonymously? Yes.  We never give personal information to a third party without your approval. 

  • What happens after I contact DHSP?  We will address your concerns with your service provider to help reach a resolution. 

  • How do I contact DHSP? Call us at (800) 260-8787 or fill out this form  and either:

    • Email us: dhspgrievance@ph.lacounty.gov ; or

    • Fax us: (213) 252-4506 (Attention Grievance Coordinator)

    • Mail us: DHSP, Attention Grievance Coordinator, 600 S. Commonwealth Avenue, 10th Floor, Los Angeles, CA 90005

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