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File a complaint
To report public health issues.
Call the Customer Call Center at:

(888) 700-9995

Telephone agents are available on Monday - Friday, 8:00AM - 5:00PM
Or visit our Environmental Health Online Complaint System and Foodborne Illness Complaint page
How to Find Us
County of Los Angeles
Department of Public Health
Environmental Health
5050 Commerce Drive
Baldwin Park, CA 91706
(888) 700-9995

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Frequently Asked Questions

My trash wasn’t picked up.  Whom do I call?

There are over two hundred waste collectors permitted to operate in Los Angeles County. If you call our duty officer at (626) 430-5540 and provide us with the name of the city you reside in, we can provide you with the name of the refuse collection company that serves your area.

My neighbor’s trash smells horrible.  What can be done about it?

Nuisance complaints regarding trash odors are handled by an inspector dispatched from the local District Office nearest to you. If you call our duty officer at (626) 430-5540 and provide us with the general location within Los Angeles we can give you the appropriate phone number.

Are there disposal sites where I can take my trash directly to?

On our Facilities page, you will find a list of landfills and transfer stations that are open to the public.

How should I dispose of my household hazardous waste?

Check with your local city to see if there are any household hazardous waste drop-off points/round-ups.  Call Los Angeles County Public Works at
1-888-CLEAN-LA for scheduled household hazardous waste collection events.

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Pay for your Public Health
Permit or License
To pay for your Public Health Permit and/or License using your Credit Card (Visa, MasterCard, American Express, or Discover), Debit Card, or Electronic Check (ECheck), please visit our Payment Portal .

A convenience fee per transaction will apply. The convenience fees for Credit Card, Debit Card, and Electronic Check are 2.25% of payment, $1.49, and $0.95 respectively. Please have your Account ID and your Facility ID numbers from your billing statement ready. Payment will only be accepted online for the total amount owed on an account. Terms and Conditions apply. For more information about Permit and License Billing, please visit our Payment information page .
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Director of
Environmental Health
Terri S. Williams
Public Health has made reasonable efforts to provide accurate translation. However, no computerized translation is perfect and is not intended to replace traditional translation methods. If questions arise concerning the accuracy of the information, please refer to the English edition of the website, which is the official version.
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